Effective Date: October 15, 2025
Website: https://saloospa.com
Contact Email: support@saloospa.com
1. Introduction
Welcome to Saloospa.
Saloospa (“we”, “our”, “us”) provides an online platform and mobile applications that connect customers, salons, and barbers for booking and managing beauty and grooming services.
We respect your privacy and are committed to protecting your personal data in compliance with Google Play’s User Data Policy, the Information Technology Act of India, and other applicable privacy regulations.
By using our apps or website, you agree to the terms of this Privacy Policy.
2. Scope of This Policy
This policy applies to all our apps and services:
- Saloospa (Customer App): For customers to browse and book services.
- Saloospa Salon (Salon App): For salons to manage their business and appointments.
- Saloospa Barber (Barber App): For barbers to view and manage assigned bookings.
Each app communicates with our secure backend to process bookings and manage data safely.
3. Information We Collect
a. Personal Information
We collect the following data when you create an account or use our services:
- Name, email, and phone number
- Gender and profile photo (optional)
- Address or location (only when required for booking or nearby search)
- Device ID for secure login
- Payment details (handled securely via Razorpay)
b. Automatically Collected Data
- Device type and model
- IP address and location (approximate, for salon suggestions)
- App version, crash logs, and usage analytics
c. Partner Data
For salon and barber accounts, we may collect:
- Business name, address, and license details
- Bank account or payment settlement details (via Razorpay)
4. How We Use Your Data
We use collected information to:
- Create and manage your account
- Facilitate service bookings and payments
- Notify salons and barbers about new bookings
- Improve our app performance and user experience
- Send notifications, offers, and updates (if you opt in)
- Provide customer support and resolve disputes
5. Data Sharing
We do not sell or rent your personal data.
We may share information only when necessary:
- With salons/barbers for fulfilling bookings
- With Razorpay for payment processing (you can read Razorpay’s policy here)
- With third-party analytics tools (e.g., Firebase) for performance and crash monitoring
All third parties are bound by confidentiality and security agreements.
6. Data Storage and Security
Your data is stored on secure servers.
We use HTTPS encryption and authentication tokens to prevent unauthorized access.
Sensitive data like passwords and payment tokens are encrypted and never shared publicly.
However, no method of transmission over the internet is 100% secure; by using our services, you acknowledge this risk.
7. Your Rights
You can:
- Access or update your profile information
- Delete your account anytime
- Withdraw consent for marketing messages
- Request data deletion by emailing support@saloospa.com
8. Children’s Privacy
Our apps are intended for users aged 13 and above.
We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us for immediate deletion.
9. Third-Party Services
Our apps use third-party SDKs and APIs (such as Razorpay and Firebase).
These services may collect limited data as per their respective privacy policies, used solely for enabling app functionality.
10. Policy Updates
We may update this Privacy Policy from time to time.
Updated versions will be posted at https://saloospa.com/privacy-policy with an updated “Effective Date.”
11. Contact Us
If you have any questions or complaints about our privacy practices, please contact:
Saloospa Support Team
📧 support@saloospa.com
🌐 https://saloospa.com